Skip to main content

Terms of Service

The rules for using Slot, for clients and businesses.

Last updated November 11, 2026

These terms are an agreement between you and Slot ("we", "us"). They apply when you use slot.me, our apps, and the websites and booking widgets we run for businesses. By creating an account or using Slot, you agree to these terms and to our Privacy Policy. If you don't agree, please don't use Slot.

What Slot Is

Slot helps businesses offer services such as classes, events, and appointments, and helps clients find and book them. Slot doesn't provide those services itself. Each business is independent and responsible for its own services, prices, policies, and conduct. When you book, your agreement for the service is with the business, not with Slot.

Your Account

  • You must be 18 or older to create an account.
  • Keep your information accurate and up to date.
  • Keep your password safe. You're responsible for what happens on your account, so tell us right away at info@slot.me if you think someone else has access.

Booking With a Business

  • The business sets the price, schedule, requirements, and cancellation and refund policies for what you book. Review them before you book.
  • Payments are processed by Stripe and go directly to the business. Passes and packages are offered by the business and follow its terms, including any expiration dates.
  • Contact the business first about refunds, changes, or the service itself. If you can't resolve something, contact us and we'll try to help, but the business makes the final decision.
  • If you book for someone else, such as a child, you confirm you're allowed to, and you're responsible for that booking.

Using Slot as a Business

If you use Slot to offer services, you also agree that:

  • You're responsible for your services, policies, and clients, and for following the laws that apply to your business, including taxes, licenses, and consumer protection.
  • You have the right to collect and use your clients' information, including for any marketing you send, and you'll handle it lawfully. We process that information for you as described in our Privacy Policy.
  • Paid plans are billed in advance and renew automatically until you cancel. When you cancel, your plan stays active until the end of the period you paid for. Fees aren't refundable except where the law requires. We'll give you at least 30 days' notice before changing the price of your plan.
  • If you connect your own domain, you're responsible for owning it and keeping its settings correct.

Payment processing services for businesses on Slot are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (together, the "Stripe Services Agreement"). By agreeing to these terms or continuing to operate as a business on Slot, you agree to be bound by the Stripe Services Agreement, as Stripe may modify it from time to time. As a condition of Slot enabling payment processing services through Stripe, you agree to provide Slot accurate and complete information about you and your business, and you authorize Slot to share it and transaction information related to your use of the payment processing services provided by Stripe.

Your Content

You keep ownership of what you post on Slot, such as listings, photos, profiles, and reviews. You give us a worldwide, non-exclusive, royalty-free license to host, display, adapt, and translate it, including automatically, to run and promote Slot and your listings. Make sure you have the right to post it, and that reviews reflect your real experience. We may remove content that breaks these terms.

Slot's own software, design, and brand belong to us, and you may not copy them except as these terms allow.

Acceptable Use

Don't use Slot to:

  • Break the law, or offer services or content that are illegal, fraudulent, or harmful.
  • Post false, misleading, infringing, or abusive content, including fake reviews.
  • Harass or spam others.
  • Access accounts or data that aren't yours, scrape Slot, or interfere with how it works.
  • Get around our limits, security, or payments.

Suspension and Closing Your Account

You can stop using Slot at any time, and ask us to delete your account by emailing info@slot.me. We may suspend or close accounts that break these terms or put others at risk, and we'll tell you why when we reasonably can. Businesses remain responsible for bookings and payments made before their account closes.

Disclaimers

Slot is provided "as is" and "as available". To the extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We don't guarantee that Slot will be uninterrupted or error-free, and we're not responsible for the services, content, or conduct of businesses or other users.

Limitation of Liability

To the extent the law allows, Slot won't be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability for any claim relating to Slot is limited to the greater of what you paid Slot in the 12 months before the claim or US$100.

If you use Slot as a business, you agree to defend and compensate Slot for claims arising from your services, your content, or your breach of these terms.

Nothing in these terms limits rights you have under consumer protection laws that can't be waived.

Governing Law

These terms are governed by the laws of the State of Delaware, USA, without regard to its conflict of law rules. Disputes will be resolved in the state or federal courts located in Delaware, unless the law where you live gives you the right to bring a claim there.

Changes to These Terms

We may update these terms. We'll post the new version here with a new date, and if the changes are significant, we'll let you know by email or in Slot before they take effect. If you keep using Slot after that, you accept the new terms.

General

These terms and our Privacy Policy are the entire agreement between you and Slot about using Slot. If any part is found unenforceable, the rest stays in effect. If we don't enforce a term right away, we haven't waived it.

Contact Us

Slot
info@slot.me